4.9 Rating | 200+ Google Reviews
4.9 Rating | 200+ Google Reviews
We're located in New Braunfels, Texas
Gentle Pet Pickup
Dignified transportation within our service area to honor your pet's passing. Check our FAQ below for availability.
Personalized Memorial Options
Create lasting keepsakes like paw prints, ink prints, or a beautiful urn to cherish your pet's memory.
Trusted Reputation and Expertise
Over 10 years of compassionate care trusted by families and veterinarians alike.
Timely Service
Receive your pet’s memorial package promptly, prepared with the utmost respect and care.
Accurate Tracking: Every step is monitored with precision.
No Mix-Ups: Your pet is always uniquely identified.
Complete the simple form to select the package that best honors your pet and share the necessary details to get started.
Our compassionate team will contact you to confirm every detail and address any questions or special requests.
Your pet will receive the utmost respect and care throughout the process, ensuring their memory is honored beautifully.
Your pet's memorial package, prepared with love and care, will be delivered to you, offering lasting comfort and remembrance.
Judith Andrade- New Braunfels, TX
FAQs
Answers to Help Ease Your Journey of Pet Loss.
What types of cremation services do you offer?
We offer Communal Cremation, Private Cremation, and Premium Packages that include keepsakes and urns.
What is the difference between communal and private cremation?
In communal cremation, pets are cremated together, and remains are not returned. In private cremation, your pet is individually cremated, and their ashes are returned to you.
Typically, services are completed within 3-5 business days, depending on the package selected.
Yes, for private cremation packages, we use RFID tags to monitor your pet’s journey and ensure accuracy.
Please contact us to discuss attending services, as these may require special arrangements.
Ashes are carefully placed in a velvet bag or urn, depending on your package selection, and returned to you with a cremation certificate.
Yes, we provide information on grief support resources to help you through this difficult time.
We accept most major credit cards and offer in-house payment plans if needed.
Can I choose an urn or keepsake?
Yes, if your package includes an urn or keepsake, you’ll have the opportunity to choose from our options.
What should I do with my pet before the cremation process?
Keep your pet in a cool, shaded area or room with air conditioning. Wrap them in a clean blanket and, if possible, place them in a crate or box.
Yes, we provide pickup from your pet’s place of passing within our service area. Additional fees may apply for after-hours or weekend pickups.
Our team will confirm transportation details during your follow-up call after you select and purchase a package.
Let us know during your follow-up call, and we’ll do our best to accommodate your needs.
For private cremation, ashes are typically returned within 3-5 business days.
Absolutely. Pre-planning allows you to make arrangements in advance and ensures your wishes are honored.
Here’s a revised version with suggestions on how to properly handle their pet without sounding like instructions:
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Q: What should I do if my pet passes at home?
- Keep your pet in a cool, shaded area or a room with air conditioning to slow natural processes.
- Wrapping your pet in a clean blanket or towel can help maintain their dignity.
- Placing them in a crate or sturdy box can make handling easier for transportation or drop-off.
These steps can help ensure your pet is cared for respectfully until further arrangements are made.
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This version sounds more like suggestions rather than directives. Let me know if this works!